When does my insurance cover begin?
How can Coya help me if I'm locked out of my apartment?
Will it be cheaper if I take out several insurance policies with you?
Do you have legal insurance?
How do I have to lock my bike so that it has full insurance cover?
Will I get money back if I pay for a year but cancel earlier?
Can I change the debit date?
How can I change my payment information?
When will my contribution be collected?
What should I expect when withdrawing a SEPA direct debit from Coya?
Do you have an app?
Where can I find my dashboard?
I have a new phonenumber, how can I change it in your dashboard?
Where can I find my policy?
How can I log in?
What is the difference between the bicycle add-on in household insurance and the bike theft?
Are glass items insured as well? Is there an Add-on?
What protection can I get for my bike and what is the add-on for?
What exactly is gross-negligence and why would I need the add-on?
What do you mean by 'purchase value'?
What means 'intention'?
What does 'gross negligence' mean? And why does this need to be insured?
Are my belongings also insured in other spaces?
What exactly are 'home contents' ?
Will I be informed about the status of my claim?
What documents do you need if I want to make a claim?
What documents must I provide to file a claim?
What would be considered an emergency situation?
How and when do I get reimbursed for a damage?
Can I trust Coya?
How do you calculate the premiums?
How can I get in touch with Coya?
E-Bike Theft Insurance
What is insured in my E-bike Theft Insurance?
What risks is my E-Bike insured against?
Where is my E-Bike insured?
What is the insurance sum?
What is the "new value"?
Current URL: https://help.coya.com/en
Expats in Germany
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