In case you have locked yourself out or lost the key to your apartment and urgently want to go back to your apartment, the Coya House and Apartment Security Letter will help you. You have this automatically as soon as you have bought a home insurance from Coya. 

Just give us a call and our hotline, which is manned 24 hours a day, 7 days a week, will organize the opening of the door in case of a claim.

The telephone number for this is: 030/58849400.

We cover the costs of opening the door and a temporary lock up to a maximum of €500.